Important Update Regarding: Jurassic Giant Festival
The Dino Expo Event Postponement
We would like to thank you for your enduring support and interest in The Dino Expo event. We regret to inform you that The Jurassic Giants Festival Capetown, which was originally scheduled to open its doors on the 22nd of September 2023 is postponed, due to unforeseen
circumstances. Presently the event is postponed until further notice and all ticket holders will be advised once new dates are secured.
We understand that this may come as disappointing news, and we would like to take a moment to explain the situation to you. In our ongoing efforts to bring this incredible event to life, we have been in constant communication with the Cape Town Event Application Office since July. Despite our meticulous planning and investments of millions of Rands, we received unexpected communication from the Event Permit Office only today, stating that The Dino Expo cannot proceed as planned.
This situation has caught us completely off guard, and we share in your frustration and disappointment. We are aware that many of you, our loyal customers, have eagerly purchased tickets for yourselves and your families, and we deeply regret any inconvenience this postponement may cause. It is important to note that The Dino Expo has a proven track record of successful events in Durban, Johannesburg, and Cape Town in the past. It serves as an educational platform for our community, contributes to employment opportunities, and plays a significant role in the local economy.
Rest assured, we are actively working to resolve this matter and secure a new date for The Jurassic Giants Festival. We kindly ask for your patience and understanding during this
challenging time. Your support and enthusiasm for our event mean the world to us, and we remain committed to bringing you an unforgettable experience.
As soon as we have more information and a confirmed date for the rescheduled event, we will promptly update you. We understand that you may have questions or concerns, and we
encourage you to reach out to our customer support team at firstname.lastname@example.org for any assistance you may require.
All ticket holders are advised that their tickets will remain valid for new event dates. Your existing ticket and booking will remain valid, and you will be issued with a new ticket for a corresponding date, ie. if your booking is Friday at 9am your new booking will automatically be placed on Friday at 9am on the new date on the new dates. Ticket holders seeking clarity on further event details, refunds, or any clients with any questions regarding
tickets have been asked to contact us via email at email@example.com.
Once again, we apologize for any inconvenience this postponement may cause, we will be announcing new dates soon through this platform and our social media pages and thank you for your understanding.
We look forward to welcoming you to The Dino Expo in the near future, where together, we can continue our journey into the world of prehistoric life.
Thank you for your continued
The Dino Expo Team