Dear Ticket Holder,
We would like to thank you for your continued support and interest in the Dinosaur World Durban.
The Dinosaur World Durban, which was scheduled to take place from 12 May 2023 to 30 July 2023 at Amma Zulu Garden and Sculpture in Durban, has been postponed. The event will now take place from 10 to 19 November 2023 at a soon-to-be-announced venue.
While this is disappointing, we are committed to delivering a safe event and the best event experience possible, as we originally intended. The decision to postpone the event has been necessitated by the delays in securing an appropriate venue that can accommodate the new scale of the show, which is now 10 times bigger than before.
We have encountered challenges in securing a venue that can accommodate our bigger set in Durban, but we are working flat out with different stakeholders to secure one soon.
Since last September, the Dinosaur World has held extremely successful events in Cape Town (from 2 September until 6 November 2022, and Johannesburg (from 11 November 2022). The exhibition is currently running at Central Square, 5 Lower Road, Morningside, Sandton 2057, Johannesburg, where it is running during weekends. So popular has been this show, that we have had to extend the show days it multiple times since November 2022 when it started.
All ticket holders are advised that their tickets will remain valid for the new event dates. Ticket holders will be issued with new tickets for corresponding times, i.e., if your booking was on a Friday at 9am, your new booking will automatically be placed on Friday at 9am on the new
date when the show finally opens.
However, those willing to get refunds are free to claim their refunds by emailing to: firstname.lastname@example.org.
Ticket holders seeking clarity on further event details, refunds, or any clients with any questions regarding tickets can contact us via email at email@example.com.
We sincerely apologise for any inconvenience this may have caused and still look forward to bringing the event this November 2023.
Dino World SA Team